Complaints & Disputes

First-tier Tribunal (Property Chamber): When to Use It and How to Apply

A practical overview of the First-tier Tribunal (Property Chamber), covering the types of dispute it handles and how to make an application.

Published: 19 Mar 2026 · Updated: 19 Mar 2026 · 9 min read

What Is the First-tier Tribunal (Property Chamber)?

The First-tier Tribunal (Property Chamber) — commonly abbreviated to FTT — is a specialist judicial body in England that decides disputes relating to land, property, and housing. It sits outside the court system but has similar powers and its decisions are legally binding.

The FTT replaced the Leasehold Valuation Tribunal (LVT) in 2013 and took on a wider range of jurisdiction. It operates under the Tribunal Procedure (First-tier Tribunal) (Property Chamber) Rules 2013.

What Types of Dispute Does the FTT Handle?

The FTT covers a wide range of property matters, divided into four main areas:

1. Residential Property

  • Disputes about the reasonableness of service charges (including major works under Section 20 consultation)
  • Applications to appoint or remove a Right to Manage company
  • Disputes about leasehold enfranchisement (buying the freehold) and lease extensions
  • Rent repayment orders against landlords who have committed certain offences
  • Applications for a First-tier Tribunal determination of breach of lease
  • Disputes about estate management charges for freehold properties on managed estates

2. Agricultural Land and Drainage

  • Agricultural tenancy disputes
  • Drainage issues under the Land Drainage Act

3. Land Registration

  • Disputes referred by HM Land Registry that cannot be resolved by the Land Registry itself

4. Residential Landlord and Tenant

  • Determinations about whether a property is an HMO
  • Disputes about banning orders for landlords

How to Apply to the FTT

Step 1: Identify the Correct Application Form

The FTT has specific application forms for different types of dispute. All forms are available at gov.uk/courts-tribunals/first-tier-tribunal-property-chamber. Common forms include:

  • Leasehold 1 — for service charge disputes
  • Leasehold 2 — for appointment of manager
  • RPT1 — for rent repayment orders

Step 2: Pay the Application Fee

Most FTT applications carry a fee, though the amount varies:

  • Service charge disputes: £100 application fee; hearing fee of £200 (or £350 for hearings longer than one day)
  • Some applications have no fee (e.g. Right to Manage applications)

Fee remission is available if you are on a low income or certain benefits.

Step 3: Serve the Application on the Other Party

You must send a copy of your completed application and all supporting documents to the respondent (the person or company you are making the claim against) at the same time as you submit to the tribunal.

Step 4: Case Management

The tribunal will issue directions — instructions setting out what each party must do and by when. This typically includes:

  • Filing a statement of case
  • Exchanging documentary evidence
  • Agreeing a bundle of documents for the hearing

The FTT can hold case management conferences (CMCs) for complex cases.

Step 5: The Hearing

Most FTT hearings are held in person, though some straightforward cases may be decided on written submissions alone. Hearings are less formal than courts, but still follow clear procedural rules. You can represent yourself (litigants in person are common) or instruct a solicitor or specialist property tribunal barrister.

Costs

The FTT generally does not make costs orders — unlike courts, each party usually bears their own costs. However, it can make a costs order where a party has behaved unreasonably, so it pays to be cooperative and proportionate.

Timelines

Applications typically take 6–12 months from submission to final decision, though straightforward cases can be faster and complex ones longer. If the matter is urgent (for example, works are about to begin), ask for an expedited hearing.

Using Property Passport UK Before Applying

FTT proceedings are document-heavy. If you are a leaseholder disputing service charges, for example, you will need years of service charge accounts, correspondence with the managing agent, Section 20 notices, and any responses you made. Property Passport UK can serve as a central record for all property-related documents, making the process of compiling your tribunal bundle significantly easier.

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