What should first-time buyers ask the estate agent?
Factual questions that are normal to ask, and boundaries around relying on verbal answers.
Published: 20 Apr 2026 · Updated: 20 Apr 2026 · 9 min read
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Ask about material facts
Tenure, service charges for flats, and known issues are reasonable themes.
Ask how to verify
Good agents point you to documents and solicitors for certainty.
Note answers
Date your notes. Memories diverge later.
What to check next
Use [Property Passport UK](/search) to anchor the property. [Claim your Property Passport](/claim/start) when you own or manage the home. Browse the [guides library](/guides) and [what is a Property Passport](/what-is-a-property-passport) for product context. Role pages: [estate agents](/for-agents), [housebuilders](/for-housebuilders), [conveyancers](/for-conveyancers), [surveyors](/for-surveyors).
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Property Passport UK combines official context with permissioned Documents and Stakeholder sharing. It supports information organisation, checks, provenance, and transaction preparation. It does not replace HM Land Registry, regulated professionals, or official search products.
Frequently asked questions
Is this legal, survey, or mortgage advice?
No. General UK property information only.
Can I rely on user-uploaded documents alone?
No. Verify where decisions depend on them.
Disclaimer: Not legal advice, not surveying advice, not mortgage advice.
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