Documents & Mediaowneragent
Managing photos and media
How to upload and organise property photographs and floorplans.
Managing photos and media
What to upload
- Exterior photos — front, rear, and garden
- Interior photos — key rooms (kitchen, living room, bedrooms, bathrooms)
- Floorplan — a scaled floorplan significantly increases buyer engagement
- Virtual tour — link to an external tour (Matterport, etc.)
Accepted formats
- JPEG, PNG, WebP — up to 20 MB per image
- PDF — for floorplans
How to upload
1. Open the property and go to the Media tab.
2. Click Add media.
3. Select the media type and upload your file.
4. Add a caption if helpful.
Tips for photos
- Use landscape orientation where possible
- Ensure rooms are well lit and tidy
- Include at least one exterior shot in good weather
Setting a cover photo
The first photo in the Media tab is used as the cover image on your passport. Drag and drop to reorder.