Documents & Mediaowneragent

Managing photos and media

How to upload and organise property photographs and floorplans.

Managing photos and media

What to upload

  • Exterior photos — front, rear, and garden
  • Interior photos — key rooms (kitchen, living room, bedrooms, bathrooms)
  • Floorplan — a scaled floorplan significantly increases buyer engagement
  • Virtual tour — link to an external tour (Matterport, etc.)

Accepted formats

  • JPEG, PNG, WebP — up to 20 MB per image
  • PDF — for floorplans

How to upload

1. Open the property and go to the Media tab.

2. Click Add media.

3. Select the media type and upload your file.

4. Add a caption if helpful.

Tips for photos

  • Use landscape orientation where possible
  • Ensure rooms are well lit and tidy
  • Include at least one exterior shot in good weather

Setting a cover photo

The first photo in the Media tab is used as the cover image on your passport. Drag and drop to reorder.