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Find answers about Property Passports, documents, transactions, and the platform.
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18 articles
What is Property Passport UK?
An overview of the platform and who it is for.
Creating your account
How to register, verify your email, and choose the right account type.
Navigating your dashboard
A guide to the main dashboard sections and what each one shows.
What is a Property Passport?
Understanding the Property Passport concept and what it includes.
The Completion Score explained
How the Completion Score is calculated and how to improve it.
Verifying ownership
How to verify that you own the property and why it matters.
Sharing your Property Passport
How to share your passport with buyers, tenants, or professionals.
Uploading documents
How to upload documents to your Property Passport and which formats are accepted.
EPC certificates — a guide
What an EPC is, why it is required, and how to add it to your passport.
Managing photos and media
How to upload and organise property photographs and floorplans.
Safety certificates for landlords
Which safety certificates are required and how to manage them in the passport.
How transactions work
An overview of how sales and lettings transactions are tracked in the platform.
Tracking your property purchase
How buyers can monitor progress when purchasing a property.
Upfront property information for conveyancers
How conveyancers access property information through the platform.
Getting started as an estate agent
How agents use Property Passport UK to manage listings and client properties.
Getting started as a conveyancer
How conveyancers join transactions and access property information.
Getting started as a surveyor
How surveyors access property data and submit reports through the platform.
Understanding data provenance
How to interpret the data source and confidence indicators on each property.
Browse by topic
Getting Started
Create your account, understand the platform, and get set up quickly.
Property Passports
Everything about creating, completing, and sharing Property Passports.
What is a Property Passport?
Understanding the Property Passport concept and what it includes.
The Completion Score explained
How the Completion Score is calculated and how to improve it.
Verifying ownership
How to verify that you own the property and why it matters.
Sharing your Property Passport
How to share your passport with buyers, tenants, or professionals.
Documents & Media
Uploading, organising, and managing property documents and photos.
Uploading documents
How to upload documents to your Property Passport and which formats are accepted.
EPC certificates — a guide
What an EPC is, why it is required, and how to add it to your passport.
Managing photos and media
How to upload and organise property photographs and floorplans.
Safety certificates for landlords
Which safety certificates are required and how to manage them in the passport.
Transactions
Sales, lettings, conveyancing milestones, and how they work.
How transactions work
An overview of how sales and lettings transactions are tracked in the platform.
Tracking your property purchase
How buyers can monitor progress when purchasing a property.
Upfront property information for conveyancers
How conveyancers access property information through the platform.
For Professionals
Guidance for agents, conveyancers, and surveyors using the platform.
Getting started as an estate agent
How agents use Property Passport UK to manage listings and client properties.
Getting started as a conveyancer
How conveyancers join transactions and access property information.
Getting started as a surveyor
How surveyors access property data and submit reports through the platform.
Understanding data provenance
How to interpret the data source and confidence indicators on each property.
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