Property Passportsowneragent

The Completion Score explained

How the Completion Score is calculated and how to improve it.

The Completion Score explained

The Completion Score is a percentage that measures how complete and useful your Property Passport is.

How it is calculated

Points are awarded for:

Item Points
Address confirmed with UPRN 10
Ownership verified 20
EPC certificate uploaded 15
At least 3 photos uploaded 10
Floorplan uploaded 10
Title deed uploaded 15
Safety certificates (if landlord) 10
Published and shared 10

Why it matters

A higher Completion Score means:

  • Buyers and tenants see a more complete picture before enquiring
  • Conveyancers have the information they need upfront
  • Transactions are less likely to be delayed by missing documents

How to improve it

Use the Build Your Passport wizard from the property page. It guides you through each step in the right order.